The Code of Ethics: A Commitment to the Public The Code of Ethics of the National Association of REALTORS® is the promise to the public that when dealing with a real estate agent that is a REALTOR®, you can expect honest and ethical treatment in all transaction related matters.
Only REALTORS® pledge to abide by the Association's Code of Ethics and only REALTORS® are held accountable for their ethical behavoir.
Boards and Associations of REALTORS® are responsible for enforcing the REALTORS® Code of Ethics. The Code of Ethics imposes duties, above and in addition to those imposed by law or regulation, which apply only to real estate professionals who choose to become REALTORS®.
Although no party to an arbitrable matter can be required to submit to Mediation and Mediation cannot and is not intended to be a substitute for Arbitration, Mediation can be a useful tool in resolving the confilicts that arise involving Board Members and their clients and customers. Mediation is a viable option in instances where Arbitration would be provided. Mediation can resolve disputes, promote amicable resolutions, and avoid the more formal and complex Arbitration procedures of the Board.