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COVID-19 Updates From NOMAR

Latest Updates

Add NAR Hotline to Your Phone Contacts • Have questions about the resources available to help you navigate the challenges of COVID-19? Call the new member hotline at 800-874-6500 for tools and ideas to operate your business safely and smartly.

Unemployment Assistance FAQs

HANO Announces Additional Policy Modifications to Include Moratorium on Nonpayment Evictions and Terminations thru July 25th

Coronavirus “weekly update” from NAR President Vince Malta and CEO Bob Goldberg, April 2, 2020.

April 6: LR's Online Forum with the Small Business Administration @ 3:00PM

April 2: Video Update from 2020 GSREIN President Donna Chandler • Assistance & tools for marketing your properties during COVID-19.

Louisiana Small Business Loan Program

CARES Act Summary from Senator Cassidy

City Of New Orleans COVID-19 Rental Assistance Program Effective April 1, 2020

GNO, Inc. Small Business Financial Resource Guide Greater New Orleans, Inc. has created aconsolidated guideof federal, local, and private financial resources that are available for small businesses. 

Live Virtual MLS Training Now Available 

Unemployment Assistance for REALTORS® 

Orleans Clerk of Civil District Court Announces Free Online Access

St. Tammany Parish Inspection Updates March 30, 2020

NAR Issues Guidance on REALTOR® Benefits in Coronavirus Rescue Bill

NAR's Right Tools, Right Now


Independent Contractors, including REALTORS®, Eligible for Unemployment Assistance

The CARES Act legislation includes a provision that provides for a temporary Pandemic Unemployment Assistance program through December 31, 2020. This provides payment to those not traditionally eligible for unemployment benefits, including independent contractors and the self-employed, who are unable to work as a direct result of the coronavirus public health emergency. If you think you may be eligible for this assistance, we recommend that you apply. To apply for unemployment assistance, please visit www.laworks.net. To register, you will need your Social Security number and a valid e-mail address. Until we are notified otherwise, we suggest that you use your broker’s name, address and telephone number for the employer part of the application.

Tips for applying: 

  1. Apply online at www.laworks.net, not over the phone
  2. Apply later in the evening/at night when the system is less strained
  3. As this provision is new, the state’s system may send you an initial monetary denial. Submit a weekly claim each Sunday so that you can receive benefits once the system is updated.
  4. Since you may have to apply a few times, save a separate document with your answers to make it easier to copy and paste them into future applications.
  5. The Louisiana Workforce Commission strongly encourages you to select direct deposit as your payment method.  A debit card could take as long as 10 days to be processed, mailed, and received.

Click Here to Fill Out an Application


Orleans Clerk of Civil District Court Announces Free Online Access

The Orleans Parish Clerk of Civil District Court is offering complimentary subscriptions to the Remote Access system, including civil records and land records. This will allow the public the flexibility of anytime, anywhere and anyplace access to information in both the Civil and Land Records divisions. Current subscribers will receive a complimentary extension. Members of the Louisiana Bar can electronically file (E-File) civil pleadings using the Remote Access system. Note that if you created an account previously, it has been reactivated at no cost. Just click the “Forgot Password” link on the login screen if you do not remember your Remote Access system password.

The subscriber has to add funds to the Escrow Account to pay for prints/downloads. The Escrow Account for the Civil Records can be funded, using a credit card, online by clicking the Account Maintenance button. An application must be submitted to establish a Land Records Escrow Account. Click here to access the fillable form. To fund an existing Land Records Escrow, contact a Land Records cashier at 504-407-0089. 

Due to the possible dangers associated with COVID-19, the Orleans Parish Clerk of Civil District Court closed the Civil Division on Thursday, March 19, 2020 at 12:00 p.m. This closing was done pursuant to La. R.S. 1:55 and was authorized in writing by appropriate Court order. The order is posted on Orleans Parish Civil Court Website. 

The Land Records Division (Mortgage and Conveyance) remains available from 9:00 a.m. to 1:00 p.m. for recording.


NAR Issues Guidance on REALTOR® Benefits in Coronavirus Rescue Bill

The COVID-19 rescue package passed on Friday contains numerous benefits for REALTORS® that NAR fought hard for during the past three weeks, including unemployment eligibility for the self-employed and independent contractors; unprecedented aid for small businesses; and a delay in business payroll tax payments.
NAR has compiled a comprehensive guide to all benefits for REALTORS® and their customers found in this legislation.
Contact NOMAR’s Government Affairs Department at (504) 885-3200 if you have any questions about the legislation.
Visit NAR’s main coronavirus page for regular updates and legal guidance. Get the latest coronavirus information from NOMAR at www.nomar.org/virus
During this unprecedented time, we are all making adjustments to how we work. Our NOMAR, GSREIN, CID and CoreLogic Staff will now be working remotely. I want to assure our members that although we won’t be physically in the office, we will all be working our regular business hours and will be available to help you in any way we can. 
Get complete information at nomar.org/virus.



During this unprecedented time, we are all making adjustments to how we work. Our NOMAR, GSREIN, CID and CoreLogic Staff will now be working remotely. I want to assure our members that although we won’t be physically in the office, we will all be working our regular business hours and will be available to help you in any way we can. 
Metairie Monday-Friday 8:30 – 5:00 pm 504-885-3200 
Press 1 For staff directory 
Press 2 For Directory by Department 
Press 4 to leave a message for the receptionist to call you back.
All calls will be returned timely. 
Mandeville Monday – Friday 9:30 – 3:00 p.m. 985-882-8521 
You will reach a staff person in Mandeville 
Use our staff roster for current phone numbers and email addresses  
If you reach their voice mail leave your name, number and nature of your call and they will respond to you quickly.

Lockbox Hotline and Procedure for obtaining a box or key on your phone 

Our Lockbox Department will be issuing lockboxes on Monday, Wednesday and Friday. Should you need a SUPRA Lockbox, please contact the office first so Staff can program your lockbox shackle code over the phone, process your payment and make arrangements for you to pick up your box. 

If you need to set up Supra Key on your phone, you do not need to come to the office. We ask that you please call us so we can get you all set up.

Metairie Office 504-274-0781 or 504-274-0782 email This email address is being protected from spambots. You need JavaScript enabled to view it.

Mandeville Office 504-274-0788 or 504-274-0789 email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Member Communication We will maintain communication through www.nomar.org, the calendar on nomar.org, Real News, GSREIN News and Notes, Matrix Message of the Day and our Social Medial pages.to keep you informed about news and updates related to NOMAR, GSREIN, CID and COVID-19. Do not hesitate to call or email us. 


FORTUITOUS EVENT ADDENDUM to the Purchase Agreement

The following sample ADDENDUMS to the Purchase Agreement are being made available for your use during this time. Be sure to run it by your broker/ legal counsel and feel free to add your logo.

Click here for FORTUITOUS EVENT ADDENDUM to the Purchase Agreement



Government Office Status Tracker

NOMAR’s Government Affairs Department has been in contact with the government offices in our 10 parishes that you need most for your business to determine whether they are opened, closed, or operating on a modified basis. Please click here for our real time tracker of government office operating statuses. This list will be updated as new information is received. If you have any questions or need information on any other government agencies or services, please call (504) 274-0705 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. For the Northshore, call (504) 274-0789 or emailThis email address is being protected from spambots. You need JavaScript enabled to view it..


Education Updates & Resources:

Online CE Shop 40% Discount on all Online CE for NOMAR, GSREIN and CID REALTORS®

The CE shop offers the lowest prices around. Due to the coronavirus we are able to offer 40% off to our members when you use the code SUPPORT40 making it even more affordable! Once you buy a class you have the whole year to complete it. Go to The NOMAR Online CE Shop

We are working hard to get the 2020 LREC approved mandatory topic: Fair Housing and Cultural Diversity, available to you by late April.

Live Virtual MLS Training 

Through our amazing CoreLogic local site Reps we are now offering our members free live virtual training using Zoom. Classes now available and Include the following: Matrix Tips & Tricks, Matrix CMA, Martrix 1 (parts 1-3), Matrix 2 (parts 1 & 2). Check NOMAR Calendar for the latest educational offerings. 

Due to popular demand, all Matrix classes will allow up to 30 attendees. For stronger connections, we recommend that you connect to the internet via an ethernet cable, if possible. Also, please register for Zoom prior to class starting. Zoom Signup


Instanet, Authentisign, Remine & Showing Time Webinars

Members have access to join free live virtual training classes for Instanet, Authentisign, Remine and Showing Time. Check out the NOMAR calendar for times and register today!


Live Classes, Events, Hearings & Non-essential Meetings Postponed until May 1 

Out of an abundance of caution, and in accordance with recommended guidelines and procedures, NOMAR will be postponing all live classes, events, professional standards hearings and non-essential meetings until May 1, 2020. 

NOMAR is making the safety of its members and staff a priority. We have a mailbox on the post outside the building in Metairie and a mail slot in Mandeville for those who need to drop off anything to us. 

C.E. certificates from Realtor Appreciation Day will be emailed to you over the next month. 

Please know that we are here for you as we work through this difficult and challenging time. 


Additional Information and Tips (updated daily)

Attempts to contain COVID-19 largely focus on steps individuals can take to avoid becoming infected and steps the general population can take to avoid coming into contact with it in the first place. The U.S. Centers for Disease Control and Prevention (CDC) will continue to provide updates on its website. NAR’s “Coronavirus: A Guide for Realtors,” answers a number of common questions, such as “What unique issues does coronavirus present to the real estate industry?”, “May I ask clients or others I interact with in my real estate business if they have traveled recently, or have any signs of respiratory illness?” and “Should I still conduct open houses on my listed properties?” NAR says it will update its guidance as the situation evolves.

Click here for NOMAR's Saftey Tips for REALTORS® 

Additional Information and Tips


GSREIN Updates:

GSREIN & your Matrix MLS will remain fully operational & both Staff and MLS Support Reps are available remotely.

GSREIN has 2 important items of information for you regarding “Unbranded Virtual Tours and Video Walk Throughs in the MLS” and “No Showings at Sellers Request and Withdrawn Status provisions for your sellers”. Details are below.

A video message from your 2020 GSREIN President Donna Chandler.


Unbranded Virtual Tour or Video Walk Through to Show Listings

We understand that doing business in these unprecedented times can be difficult. With showings and broker tours being postponed more and more due to the threat of COVID-19, we would like to encourage you to use the option of a virtual tour or video walk through to show your listings. 

If you would like to make your own unbranded video walkthrough and upload it to YouTube, you can then insert the link to the YouTube video into the unbranded virtual tour field. 

**Note- If using a YouTube video, please be sure that the video itself and YouTube channel are completely unbranded. Also, remove the https:// from your link, or the link will not work.


No Showings at Sellers Request and Withdrawn Status Provisions for your sellers

Your seller decides they do not want their property to be shown at this time during the Coronavirus crisis. How do you handle this in Matrix?

You have two options…

Option #1

If your Seller wishes for their property to remain on the market, but does not want showings at this time, the listing agent updates two Matrix fields “Agent’s Remarks” and “Showing Instructions”with the statement “No Showings At Sellers Request”.

Option #2

If your seller wants their property taken off the market you can change the listing status to "Withdrawn". In Matrix when a property is in “W” status, the Days On the Market stops. Keep in mind while in “W” status you cannot market nor show the listing and you or your seller would remove the sign from the yard while the listing is in withdrawn status. 

When the seller is comfortable with showing the property again, the property can be changed back to Active. Watch your expiration dates and get necessary extensions. After the listing expires it cannot be changed back to “Active”.

For your protection you must get written permission from your seller to withdraw the listing and written permission from the seller to put it back on the market. You can use the “Listing Exclusion Form”.

You will not be required to provide them to GSREIN during this time. But keep them for your records. You will be advised when this crisis is lifted and the policy of submitting the Exclusion Form to GSREIN is reinstated.


Real Estate Services Currently Allowed to Continue

Since real estate services are currently allowed to continue we urge you to follow the guidelines of no more than 10 people together and to maintain social distancing. Please exercise caution and adhere to the instructions coming from our government agencies.


ShowingTime COVID-19 Impact Chart

ShowingTime has created a chart showing the impact of COVID-19 on over 100 unique markets. These charts are updated daily. Here is a unique URL for the GSREIN market.

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